
State Farm® Insurance Agent Michelle Ruper
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ricky Reid
June 1, 2025
"This agency was a life saver going through a fire destroying 85 % of our home. Michelle Ruper our agent was phenomenal through out the whole ordeal. Our adjuster Pamela Hester was also great to work with. I highly recommend this company and more specifically, the Ruper Agency in Cedartown Georgia. Since our fire, I have heard many horror stories from families that have gone through a similar ordeal, not the same with my experience. Thanks so much to State Farm and Michelle Ruper for your stellar service!!"
"Ricky and Susan, thank you for the glowing review. During tough times is when you need us. I'm glad we got $$ flowing quickly so that you could get your life back together. You guys desearve a compliment also because your quick and accurate actions made it possible for State Farm to handle your claim efficiently. Thanks again and your home looks great."
Tina Wheeler
May 25, 2025
"Carson and Michelle are wonderful. I went in there looking for cheaper insurance bc my previous company was quoting ridiculous prices. I was so frustrated and in tears. Michelle took me Straight back and started talking to me. She calm me down then Carson took over and is saving me 2400.00 every six months. They both were so nice and willing to help. I would recommend them for anyone. Thank you guys again for all your help."
"Tina, thank you for the kind review and compliments. Im so glad we were able to help and make a difference for you and your family."
David Lightsey
May 16, 2025
"Just| added a motorcycle and they are always quick and easy."
"Thanks David, happy to help with that really cool chopper!"
Edward Hatcher
April 27, 2025
"Great customer service"
"Thank you for taking the time to leave us the 5 review. The team and I appreciate it. We're here to take great care of you and protect things important to you."
Lynn Hicks
March 18, 2025
"My entire family has and always will used Michelle at state farm for all our insurance needs. I have brought in several tricky or complicated vehicles to insure and they always find a way. Now they insure my business aswell. Thanks"
"Thank you for the great review Lynn. We always want to cover folks appropriately and correctly. We look forward to taking great care of you and your family while supporting your successful HVAC business."
Diane Dyer
February 14, 2025
"Jazmin was a big help to me! Assisted with changes for home policy. She explained everything and made me feel at ease! Very Big Asset! Michelle thank you for having her to assist Customers! Did a Great Job! Thank you Diane Dyer"
"Diane, thank you for recognizing Jazmin. I agree with you, she is a BIG asset to our office. I also appreciate you taking your time to write this great review."
Mahaley Langer
February 13, 2025
"We've been with Michelle's office at State Farm since October 2023 and we've been extremely satisfied! We have homeowners insurance and an auto policy through them and it's been great. Every time I've needed to change something, someone has gotten with me promptly to get it handled! Our rates and coverage is great and everyone is always so friendly. I would 100% recommend."
"Dixie, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Sarai's service and our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Rick Esch
January 3, 2025
"I had a deer jay walk in front of my Pilot, resulting in some grill damage. The initial large body shop time frame for the repair process was over 3 weeks. When I spoke with Michelle she said let me see what I can do... so, like a good neighbor, she researched and found a very good smaller shop that would do the assessment and order parts without taking possession of the vehicle until it was ready to repair. The body shop had the vehicle for just 4 days and did a great job. So the policy coverage paid the majority of the rental car and I have Michelle to thank for a much better than expected experience... and I didn't have to be a professional athlete!"
"Rick, thank you so much for the great review. Your words made my day and I'm so glad the body shop was awesome. I will give them a great review as well. We strive to deliver an exceptional level of customer service without you being a superstar athlete. You taking the time to write this review makes you a superstar in my book."
Tracy Mills
October 30, 2024
"They make you feel special and take care of your needs. I really enjoy dealing with Carson, very down to earth and helpful."
"Tracy, thank you for recognizing Carson and taking the time to give a great review. We appreciate you."
Tina Nguyen
October 29, 2024
"Christy Cleland is always amazing and patience with me. Her professionalism is unmatched and I highly recommend her to anyone that needs help in the areas of insurance."
"Tina, thank you for recognizing Christy. She works hard to help our community and policyholders. Her 20 years of experience is invaluable. Thanks again."
Jessica Backstrom
October 21, 2024
"This office is awesome! When it came to needing homeowners insurance quickly due to our previous company not covering our new house type Michelle and Jazmin got a quote to us in no time! We then added our cars to our policy and again, Jazmin got back to us quickly and made sure all of our coverage matched what we already had or better. Every time I reach out to this office they get back to us so quick! Great experience and highly recommend!"
"Jessica, thank you very much for recognizing Jazmin and our office. The team works hard and we appreciate you taking your time to recognize the efforts."
John Olsson
October 19, 2024
"We have a number of classic cars and motorcycles, all of which are insured through Michelle Ruper. We have found that coverage through State Farm is a better value than the so-called Classic Car insurers. Michelle is our go-to for great coverage on everything."
"Thank you John! You have some really cool vehicles and it's a treat for me to be a part of it. Thank you for the great review."
Reggie Oliver
October 18, 2024
"Michelle always takes care me and has great customer service. I’m already a client but she still gives ways to save. I highly recommend her."
"Reggie, thank you for the 5 star. You are always a pleasure to work with and I appreciate you taking the time to give us a great review. We wouldn't be doing our job if we didn't address coverage pointers and ways to save without reducing necessary coverage."
Gumshoe Gypsy
October 15, 2024
"Michelle did a great job explaining everything without any pressure and she took her time. I highly recommend her!!"
"Rhonda, thank you for taking the time to give us this very nice review. You are a pleasure to work with! "
Ashley Lindsay
June 28, 2024
"Michell and her Team are professional, extremely responsive and knowledgeable! I highly recommend them!"
"Ashley, thank you for the 5 Star review. We greatly appreciate you taking the time to recommend us. "
David Groth
May 23, 2024
"I remain very happy with the service by multiple team members through the last 4 years at Michelle's Agency. For a claim today it was Carson going the extra mile. This is why I have State Farm, and they execute perfectly on routine things as well as special help when needed. Helpful, informed and courteous. Thank you!"
"David, thank you for taking the time to give us this great review and to recognize Carson. I appreciate your business and happy to make a difference when you need us most."
Bluevrod05
April 23, 2024
"Recently had to get my roof replaced. So thankful for Michelle and her team. Thanks to their kindness and patience it was a great experience and no surprises! They always treat me like family and make sure I have all the facts to make the best decisions for my home & family! Txs so much Carla"
"Thank you very much for the 5 star review and appreciate you taking the time to recognize the team. Shout out to Chuck Hughes with Cargle Brothers in Rome for the spot on roof analysis and professionalism with the roof replacement. "
Lyndsay
March 28, 2024
"Awesome insurance! More affordable than anyone else I've checked out. From the get go while I was shopping, Carson has patiently answered all of my questions and took into consideration my needs, circumstances and budget when helping me decide on coverage. I really like the personal experience I receive and enjoy that I can go to one person for all of my questions. I definitely recommend State Farm Michelle Ruper and would also suggest asking for Carson. I'm sure everyone else is great too. Oh yeah, on a side note, I've just received my 3rd renewal notice and my premium is still comparable to when I first signed up for coverage. That definitely didn't happen with another insurance company I've had in the past where they reel you in on great premiums just to raise it substantially when you renew. Jus sayin'."
"Lyndsay, Thank you so much for the great review and for recognizing Carson. He works hard to deliver great customer service and takes pride in his work. I have shown him the review and commended him. Thanks again."
thegaminglarry
March 20, 2024
"he has been very helpful"
"Larry, we thank you for giving Carson a 5 star review. He works hard everyday to take great care of everyone and deliver great customer service. "
Ursula Barnett
March 6, 2024
"I was in a car wreck about 4 months ago and the person that hit me. There insurance wasn’t willing to work with me. So I ended up filing my own insurance and I can’t say enough about how they stepped in on my behalf. Michelle Ruper and State Farm worked hard and came to my rescue. They cared about what was going on with there client and worked to make sure everything worked out on my behalf. I’m one happy client after fighting the other insurance for 3 months. Thank you State Farm for everything that you done for me❤️…"
"Ursula, thank you for your kind comments. In times like this I'm glad we could bring some smiles and sunshine to your day. Congratulations on your new vehicle as well. "
Victoria Miles
January 7, 2024
"Michelle and Matt from Rocket Mortgage were extremely helpful, after being dismissed and becoming disheartened at Regions where we were told we wouldn’t be able to find a home. Within a month of working with Michelle my husband and I are in our dream home! I loved working with her, it was such a comforting and enjoyable experience! She was so easy to talk to and straight forward on what was needed for the process to run smoothly. Instead of being told a house was impossible she said to start looking for what we wanted! I would for sure recommend her!"
"Thank you both for your very comments and the great review. I'm glad we could help you get your dream home. "
Gayle Francis
August 11, 2023
"Michelle and her team have always been there for us, they are literally like a. "good neighbor" always ready to help. She always goes the extra mile or in our case (extra miles) driving an hour out of her way to be there for us with our closing. We really appreciate her extra effort. Gayle and Patrick Francis"
"Gayle and Patrick, Thank you so much for the great review. I was happy to help with your Rocket Mortgage State Farm Alliance Refi "
Christine Freeman
July 14, 2023
"Awesome agency."
"Thank you for the 5 star review. We were happy to share available discounts with you and look forward to taking great care of you. "
Southerndream Cedartown
June 30, 2023
"This office takes care of our 2 locations. We’ve had to file claims for bad weather and Michelle and her team have always handled everything so I don’t have to! Love these guys!"
"Small businesses need support too and we are happy to help! Thanks for the awesome review. "
Pam Dempsey
June 30, 2023
"Michelle and her team always go the extra mile. Example (and this is just 1 example) we were traveling 550 miles from home. We hit a deer about 300 miles from our destination. The car is not drivable. Since we are out of state on vacation, I made 1 phone call to Michelle and they took care of every detail so I didn’t have to. Forever grateful for this team! They made a terrible situation so much easier!"
"Pam, thank you for the great review. We were so glad to get the car to a select service shop and you in a rental car quickly so that you were back on the road. Enjoy the rest of your vacation. "