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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tressa Cagle

Tressa Cagle

August 3, 2026

5  out of  5
rating by Tressa Cagle
"Absolutely the best! I can always call her and get a answer and she goes above and beyond to help every client that I have sent her for coverage on their new home. I use her for my personal and all my rentals and can say she has give 110% with all of it!"
We responded:
"Thank you so much Tressa! You also go above and beyond for your clients. I appreciate the referrals from you and Key To Your Home Realty."
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Erick Palafox

July 30, 2026

5  out of  5
rating by Erick Palafox
"We cannot recommend Michelle Ruper enough. She goes above and beyond to help her clients out. We are very satisfied with her willingness to help! Very honest and will do everything in her power to help you out."
We responded:
"Erick and Jennifer, I so appreciate your kind words and thank for this great review. I know you work hard to have nice things. I'm glad I could be there when you needed help."
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David Bowden

July 24, 2026

5  out of  5
rating by David Bowden
"All the folks in Michelle's office are great to work with!! Michelle is a great agent!!!!"
We responded:
"Thank you, David! Glad I could help! I appreciate you."
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George Hunt

July 16, 2026

5  out of  5
rating by George Hunt
"Michelle is truly the best. Always working to give me the lowest rates, and with multiple policies, I’m am very grateful. In all my insurance experiences, she is absolutely #1 in personal-customer service. Love her!"
We responded:
"George, I appreciate you and this great review. You and Julie are wonderful to work with. It's my pleasure to serve you and your family."
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Sandra Brown

July 16, 2026

5  out of  5
rating by Sandra Brown
"Michelle & Statefarm are always so very nice, informative, & helpful!"
We responded:
"Thank you Sandra. I appreciate you taking time to leave us this 5 star review."
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Dan Reid

July 16, 2026

5  out of  5
rating by Dan Reid
"Michelle works very hard to seek the best insurance at the best price for her clients."
We responded:
"Dan, you are a wonderful person and Real Estate Agent. Look up Dan at Hardy Realty."
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Paul Wright

July 15, 2026

5  out of  5
rating by Paul Wright
"I have multiple insurance needs, business and personal. Michelle has been exceptional in her service and knowledge, always on top of things, honest, always has my best interest in mind. Prices are comparable or cheaper than other providers, but the service you get is well beyond anything I have ever had with other agencies. I would pay a lot extra for personal service she provides, but it does not cost extra. Call her, get a quote, you will not regret it."
We responded:
"Paul, from one business owner to another, those words mean a lot to me and the team. I appreciate you taking time from your business and day to recognize our effort. Thank you!"
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Christopher Hicks

July 14, 2026

5  out of  5
rating by Christopher Hicks
"I've used Michelle Ruper State farm for 15 plus years and my family has used her for many more. Always takes care of us on anything we need."
We responded:
"Love those Dixie Ramblers!!! Keep on playing and thank you so much for all of your kind words. Folks look up MasterTech for your HVAC needs, the guys have done a great job for me."
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Stephen Kadner

July 14, 2026

5  out of  5
rating by Stephen Kadner
"My wife and I have used Mrs Ruper for many years. She has been the best agent that I have ever used, caring and is now considered our friend. I highly recommend her to everyone."
We responded:
"Thank you so much for the great review. It's so nice to work with folks like you and Tori. You both also care a lot about our community and give back."
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Bobbie Harrington

July 13, 2026

5  out of  5
rating by Bobbie Harrington
"Michelle and her staff are always prompt in returning calls and/or getting requested information for us. We highly recommend this agent and her staff for your insurance needs."
We responded:
"Thank you Mrs. Harrington! You and Mr. Harrington are always so kind. "
Profile photo of Estrella Lopez

Estrella Lopez

July 7, 2026

5  out of  5
rating by Estrella Lopez
"Five stars for Miss Michelle Ruper! She went above and beyond to help me update my home insurance deductible. She was efficient, incredibly quick to respond, and answered all of my questions. Thank you for making insurance stress-free!"
We responded:
"Thank you ma'am for the great review. You asked excellent questions. I wish everyone would take time to review and learn about their coverage like you did."
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Rebekah Thome

June 26, 2026

5  out of  5
rating by Rebekah Thome
"Michelle Ruper has been such a fantastic agent to work with! She takes the time to walk us through any quote and ensure we understand everything! She’s the best!"
We responded:
"Thank you ma'am and most importantly enjoy your new home!"
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Melissa Green

June 25, 2026

5  out of  5
rating by Melissa Green
"Michelle and her team are wonderful to deal with. They handle all transactions with professionalism and efficiency."
We responded:
"You are so, so kind. Thank you ma'am!"
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Lee Wilkerson

June 24, 2026

5  out of  5
rating by Lee Wilkerson
"Michelle is a wonderful person, as well as a great State Farm Agent. She has taken great care of my family for years. She will help you any way she can.
Thank you.
Lee Wilkerson"
We responded:
"Thank you Lee for the kind words. You and your mom have a special place in my heart and we always strive to treat folks like family."
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Brad Austin

May 28, 2026

5  out of  5
rating by Brad Austin
"Michelle is a wonderful State Farm agent. She’s been taking care of me and my family for many years wouldn’t trade her for anybody else"
We responded:
"Thank you Brad! You do the right things to protect your family and that makes our job easy! I appreciate you "
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Harrison Norman

May 19, 2026

5  out of  5
rating by Harrison Norman
"Michelle, has been my insurance agent for more than 30 years. She is very professional and she gets to know you and your family on a personal level.Which nowadays means a whole lot."
We responded:
"Glenn, you are always so kind. I appreciate the opportunity to take great care of you and Paulette and for you giving us this great review."
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Stephanie Phillips

May 15, 2026

5  out of  5
rating by Stephanie Phillips
"Jazmin was so friendly and a great help. She handled everything in a timely manner."
We responded:
"Stephanie, thank you for recognizing Jazmin. Her professionalism and customer follow up shines again!"
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Melissa Green

May 11, 2026

5  out of  5
rating by Melissa Green
"We have been with Michelle and her team for 10 plus years, with State Farm 46 years. I cannot ask for a better person or team for our vehicle coverage. They are always there when I need them! Highly recommend this office!!!"
We responded:
"Melissa, I know you have choices plus several agents to compare us to. Thank you for the compliment. We appreciate it!!"
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Brent Jones

May 9, 2026

5  out of  5
rating by Brent Jones
"Sarai completely took a very confusing and irritating situation regarding my multiple policies by the horns and went above and beyond to completely fix all my issues…. Something that I’ve been fighting about with two different State Farm agents for well over 10 years…. After awhile I just gave up, but today I was at my wits end and she definitely took care of me and ACTUALLY DID WHAT SHE SAID SHE WAS GONNA DO and that’s a rarity nowadays iykyk! Michelle Roper should be ecstatic that Sarai is a part of her team at her agency! She sorted out A VERY CONFUSING SITUATION AND PUT ME AT EASE! Kuddos to you young lady"
We responded:
"Brent, thank you for recognizing Sarai! I do love my team and it's very nice to see their efforts appreciated. They work hard to make a difference for our policy holders so thank you!!"
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Gina Reilly

May 8, 2026

5  out of  5
rating by Gina Reilly
"Michelle is very happy to advocate and partner with the Polk County College & Career Academy and our graduating students. Over the years she has supported our schools, band and athletic programs, among others. Michelle has partnered with the Polk County College & Career Academy to host a Work-Based Learning intern who she mentored and had such a positive influence on the student's life. Michelle is amazing and truly loves her community and our students. She gladly accepted the recent invitation to join in recognizing and celebrating our soon to be graduates at the Skills USA Signing Day event at Cedartown High School. We are thankful for our local business and industry folks for all of their support! Thank you Michelle, for being a part of our big day and for always willing to contribute on behalf of our students. We are grateful to you!"
We responded:
"We have so many great kids in our community that they make this a no-brainer to support them. Thank you for the compliment."
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Shawn Hughes

May 7, 2026

5  out of  5
rating by Shawn Hughes
"Michelle and her team are truly what "Serving their community" looks like. I am a State Farm agent in CO. My Grandfather lived in Cedartown, GA and he passed away April 2026. I was in town honoring my grandfather and helping my Grandmother with wrapping up his affairs and helping her file his life insurance. My Grandfather/Grandmother had NO policies with Michelle... But I called Michelle to see if she could help my Grandmother when I had to go back to CO, with paperwork, etc. Michelle went ABOVE and beyond and treated my Grandmother like her OWN family knowing there was no benefit to her. This agency truly CARES and loves their clients, but even more, their community! Highly recommend!"
We responded:
"Thank you Shawn. To get a compliment like this from you, means a lot. You understand and also live to serve others. Glad I could help during your families difficult time."
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Miranda Edwards

April 28, 2026

5  out of  5
rating by Miranda Edwards
"Our entire family has used Michelle for years. Her office never fails to make any and every process so easy! You can feel that that care about you!"
We responded:
"Miranda, thank you so much for the great review and we all hope you enjoy your new car!!"
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David Duggar

April 22, 2026

5  out of  5
rating by David Duggar
"Jazmin was great helping me start a new policy for my Granddaughter. She provided excellent service and got all the discounts available to get the best price. I highly recommend this office."
We responded:
"David, thank you for recognizing Jazmin! She takes pride in doing the best job for folks with a very detailed approach. I appreciate you taking time to compliment her."
Profile photo of Jessica Backstrom

Jessica Backstrom

April 21, 2026

5  out of  5
rating by Jessica Backstrom
"This office is awesome! When it came to needing homeowners insurance quickly due to our previous company not covering our new house type Michelle and Jazmin got a quote to us in no time! We then added our cars to our policy and again, Jazmin got back to us quickly and made sure all of our coverage matched what we already had or better. Every time I reach out to this office they get back to us so quick! Great experience and highly recommend!"
We responded:
"Jessica, thank you very much for recognizing Jazmin and our office. The team works hard and we appreciate you taking your time to recognize the efforts."
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Johnny E

April 8, 2026

5  out of  5
rating by Johnny E
"Michelle was a great help! Definitely recommend!"
We responded:
"Thank you for the 5 star! Welcome to the State Farm Family!"